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We had considered a number of options when looking for a Phishing Training product, but Topsec Cloud Solutions appeared to be the only ones providing a fully managed service , effectively where they do all the work for you. With this service it allows Bishopstown Credit Union to continually train and educated our staff on the dangers of malicious emails and what to look out for when it comes to opening emails and the instructions that often are contained within. We’ve had this service in place for the past few years , the improvement in email awareness and security in general has been noticeable. The managed aspect means we don’t have to worry about scheduling campaigns , running reports, or spending time gathering analysis, Topsec do it all for us.

“The Phishing Training was particularly good. We had one campaign, and we had an extremely poor result. I think 50% of our people, opened and looked at a phishing email. We were very, shocked because it wasn’t particularly an important one. But it was a good one. It gives us an idea of how, they’re coping with unsolicited emails and phishing.

Before we had IronPort in place, and the main reason to let them go was that it was not cost-effective, and it was not providing as much flexibility and management to the spam solution. So, that was the main reason we switched over.”

We really loved the products that Topsec provided to us. If I were to pull out a product that we are particularly happy with would-be Phishing campaigns, where it creates awareness among our staff for security issues, promotes awareness, and then Topsec follow that up with training. That’s one of the standout things that Topsec offers.

The culture of response has always been good. We can guarantee that we are going to get a response, sometimes within minutes, which is, which is impressive. If we have a technical issue that we need to discuss with somebody, we always have those levels of support from first-level technicians. If you’re looking for what differentiates Topsec from its competitors that would be the primary differentiation.