What is Smishing? A Complete Guide

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What is Smishing? A Complete Guide Malicious actors are using Smishing techniques to disguise themselves as reputable companies. Get a Quote Download Datasheet Phishing > Smishing What is Smishing? A Complete Guide Smishing is a type of phishing cybercrime where mobile text messages are used as bait. Also called SMS phishing, hackers use mobile SMS to disguise themselves as reputable companies, then trick the user into sharing personal information like passwords and credit card numbers. By Cian Fitzpatrick | May 29, 2023 Smishing is similar to phishing, with the only difference being that smishing uses mobile phone SMS and phishing uses email attachments. Cybercriminals deceive the targeted victim by sending an attractive text. The compelling message tempts the victim to click the link sent by the scammer. That link either shares private information from the target’s smartphone or instals malicious software inside the victim’s phone. How does Smishing Work? Cybercriminals send a mobile text message in the name of someone credible about a lucrative offer. The compelling message realistically impersonates a reputable organisation and lures the victim to comply and follow the hacker’s instructions. The hackers send you a malicious link as part of the process. Once downloaded on users’ phones, the link fetches the user’s personal information, like passwords and credit card numbers. Sometimes, the link is also used for ransomware attempts. Once the hackers get access to your phone, they might hold the confidential information inside that phone as ransom. Types of Smishing Attacks Smishing attacks come in different, misleading forms. These targeted attacks aim to trick users into believing that the SMS text is sent from a reliable source. The decoy sounds realistic and tempting for normal users, luring them into the trap. Below are a few examples of the most recurring smishing attacks: COVID-19 Smishing Hackers use smishing techniques to catch users off guard and in their most vulnerable situations. Covid-19 Smishing occurred during the desperate coronavirus outbreak of 2019. The pandemic created a chaotic environment for everyone, and the concerned health or government authorities were desperate to pass and receive communications. The distressing environment was such that people consequently followed any instructions that seemed logical and valid. Hackers used the vulnerable situation and sent SMS messages in the names of government health officials, asking to download links for surveys or breaking news. Gift Smishing Gift smishing is yet another prominent smishing trick. It comes in the form of free offers of services or products from popular stores or trusted companies. These offers could be in the form of contest prizes, shopping rewards, or other attractive giveaways. Hackers take advantage of the idea of getting something for free to make you act quickly without thinking. They might create a sense of urgency by giving you a limited response time or claiming that you’ve been specially chosen for a free gift card. Financial Services Smishing Smishing scams also involve sending fake messages resembling notifications from banks or financial institutions. These messages deceive people using banking and credit card services, whether generic or targeted to a specific institution. These smishing attacks frequently include scams related to loans and investments. The attackers pose as a bank or financial institution to gain trust but aim to commit financial fraud. Warning signs of a smishing scam in the financial services category include urgent requests to unlock your account or verify suspicious account activity. Customer Support Smishing A support-based smishing scam includes receiving messages about billing problems, difficulties accessing your account, unusual activity on your account, or promises to address a recent customer complaint. The scammers impersonate helpful representatives from reputable companies like Apple, Google, or Amazon and claim an issue with your account. They provide instructions to resolve it, which are as simple as clicking on a fake login page or as complex as providing a genuine account recovery code to reset your password. Invoice and Order Confirmation Smishing Confirmation smishing scams users with fake confirmations for a recent purchase or bill related to a service. The scammers might send a link to make you curious or anxious about potential charges, pushing you to act quickly. Avoid Falling Into Smishing Traps. Contact Topsec today to secure your valuable information Click Here Statistics on the Number of People Affected by Smishing Attacks Consumer Reports states that the FTC logged 378,119 complaints in 2021 related to fraudulent activities through unwanted text messages, including smishing attempts. This represents a higher number than the 332,000 complaints received in 2020, indicating increased unwanted texts and smishing incidents.   According to a CNET report in 2020, Smishing made up a significant portion of reported fraud cases, representing 21% of all instances.   According to KCRA, in 2021, out of the total 87.8 billion scam texts sent, more than 5.6 billion were spam texts that falsely claimed to offer free COVID-19 tests.   According to Robokiller’s 2022 Insights & Analysis, cybercriminals who engaged in smishing successfully stole an alarming $20.6 billion (USD) from Americans in 2022. This amount reflects a substantial 105% increase compared to the $10 billion reported in the previous year, underscoring the growing magnitude of the issue.   OpSec Security reports that in 2020, smishing scams led to Americans losing more than $50 million (USD), as stated by the FBI. Moreover, there was a remarkable 700% surge in the number of scam text messages reported to authorities during the first half of 2021.   According to the Office for National Statistics (ONS), adults between the ages of 25 and 44 are the most susceptible to receiving Smishing.   According to Robokiller’s 2022 Insights & Analysis, cybercriminals who engaged in smishing successfully stole an alarming $20.6 billion (USD) from Americans in 2022.   AARP highlights that smishing fraud plays a significant role in its impact on mental health. Individuals targeted by any type of fraud often face various mental health difficulties. Specifically, victims of smishing schemes commonly encounter negative emotions, sleep disorders, post-traumatic stress disorder (PTSD), and depression, underscoring the expected consequences of such incidents.

What is Ransomware? A Complete Guide

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What is Ransomware? A Complete Guide Know the in’s and out’s of ransomware and how to prevent it from affecting your organisation. Get a Quote Download Datasheet Ransomware What is Ransomware? A Complete Guide Ransomware is a malicious attempt to collect ransom by blackmailing you to publish or harm your data or computer system. The hacker usually enters and controls your computer system through encryption and email phishing. They notoriously demand ransom money with a deadline and threaten to misuse your computer page or data if you fail to comply. By Cian Fitzpatrick | April 13, 2023 Cybercriminals find a way to enter your computer via infected email attachments or web links. They take control over the whole computer through the attachment you download or the link you click. Anyone can fall into these traps, and it is essential to be aware of these threats to stop them. Ransomware is not just another cybersecurity issue nowadays. Many industries use digital solutions to store valuable data and information in their digital databases. And falling victim to ransomware makes victims more vulnerable to paying higher fees because of the availability of such invaluable information to scammers. Criminals with access to such crucial data, devices, or systems can also threaten to publicly disclose or sell the data on the dark web, thereby powering the attacker while bargaining for ransom. Ransomware is becoming increasingly devastating and destructive if we look back at the past half-decade. Although financial motives have consistently driven ransomware perpetrators, victims’ potential refusal to pay the ransom poses even greater risks, as hackers may misuse or make the data and information available to the public. History of Ransomware 1980’s The first ransomware attempt dates back to the late 1980s. A Harvard graduate biologist, Joseph L. Popp, sends out over 20,000 floppy discs to the attendees of the World Health Organisation’s AIDS conference. He initially says that the disc is a survey done for AIDS minimization and convinces the event guests that it only carries relevant questionnaires. Therefore, Popp gets access to the computer systems and blocks them, asking for $189 to return them to normalcy. Unfortunately, his extortion plans did not go as planned, as the malware attempt was deciphered soon before most victims sent money to his Panama hideaway. This was the first ever known attempt at extortion through computer hacking, making Popp the “father of ransomware.” 2000’s Ransomware would go silent for the next few decades but ultimately return in the early 2000s. It was a booming era of the internet, and email became popular, becoming part of everybody’s lifestyle. And so, with the development of internet benefits, ill-intentioned misusing by the general public was also on the rise. The scams were no longer on floppy discs. Scammers were using email phishing and website links as bait to lure in potential victims. 2010’s In 2017, the WannaCry ransomware attack struck on a massive global scale, impacting hundreds of thousands of systems across more than 150 countries and various industries. This event is often regarded as the largest ransomware attack in history. 2020’s When the Maze group disbanded in 2020, a new threat emerged: the double-extortion Egregor RaaS variant. Interestingly, after collecting the ransom, the attackers gave victims tips on enhancing their system security. Over the last five years, “big-game hunting” has come to represent the increasing focus on targeting large corporations in cyberattacks. While earlier ransomware attacks were aimed at multiple individual victims, attackers now concentrate on thoroughly researching high-profile targets to maximise their profits. Some notable recent victims include the cities of Atlanta and Baltimore, Colonial Pipeline, and JBS USA. The global COVID-19 pandemic further fueled the growth of double extortion variants and RaaS. In a significant incident in May 2021, the REvil RaaS variant was employed in a large-scale attack against managed service provider Kaseya. The attackers demanded a whopping $70 million to release over one million compromised devices. Types of Ransomware Cyberattacks nowadays come in different forms. They enter and hold a valuable area of your business’s digital platform, demanding a ransom fee. Recent incidents have indicated that some criminals show no mercy at all when it comes to ransomware. So let’s look into and understand the most recurring forms of ransomware: Scareware Scareware is malicious software that falsely claims to have found a virus or other issue on your device. It then urges you to download or buy harmful software to address the problem. Typically, scareware serves as an entry point to build up more complex cyberattacks rather than being an independent attack. Screen lockers Screen-locking ransomware takes control of your computer by blocking access to the operating system. When you turn on the device, you will only see a ransom message or a fake one pretending to be from a trusted source like the FBI. And the message will ask you for payment to get your computer back. Encrypting ransomware Encrypting ransomware is the most common and recurring form of ransomware. You can view folders and applications on your device but cannot open those files. File names are often changed, and a new file or message containing a ransom note is typically added. Some Popular Ransomware Variants: Ransomware Examples Since it first appeared 30 years ago, ransomware has been evolving with technology. The world has witnessed numerous cybercrime attempts through ransomware, and an uncountable number of firms have fallen into this trap. We have compiled the most common and famous ransomware variants: Ryuk Ryuk is one of the most notorious ransomware types. It targets large Microsoft Windows systems used by public organisations. It encrypts the data on infected operating systems and makes it inaccessible until the victims pay a ransom, typically in untraceable Bitcoin. Ryuk targets businesses and institutions rather than individual consumers. REvil (Sodinokibi) Sodinokibi (REvil or Ransomware Evil) surfaced in 2019 as a private ransomware-as-a-service (RaaS) operation. It uses affiliates for distribution, sharing ransom profits between developers and affiliates. Sodinokibi targets high-profile attacks against large organisations and public figures, seeking substantial

What is Phishing? A Complete Guide

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What is Phishing? A Complete Guide Train your employees to watch out and repport phishing emails. Get a Quote Download Datasheet Email Security What is Phishing? A Complete Guide Phishing is a type of online fraud where attackers use social engineering tactics to trick individuals into sharing sensitive information such as passwords, credit card numbers, or other personal data. Read our blog to best know how to protect yourself from these phishing attacks. By Cian Fitzpatrick | April 13, 2023 Phishing refers to a cybercrime where individuals are contacted through email, phone, or text by individuals posing as credible institutions. The aim is to coax them into sharing sensitive data such as personal information, bank account and credit card details, and passwords. This information is then used to access crucial accounts, potentially causing financial harm and identity theft. Phishing Definition To deceive the victim into clicking on a malicious link, phishing employs impersonating a trustworthy source through email, instant messages, or text messages. This can lead to installing malware, system freezing by a ransomware attack, or revealing confidential data. In addition, cybercriminals use phishing as a means to infiltrate corporate or governmental networks, often as part of a more extensive attack like an advanced persistent threat (APT) event. Hackers override security measures, introduce malware, and acquire privileged access to confidential data by compromising employees. A phishing attack can have severe consequences, including unauthorised purchases, theft of funds, and identity theft. If an organisation is targeted, it can result in significant financial losses, damage to reputation and consumer trust, and a decline in market share. Depending on the extent of the attack, a phishing attempt can escalate into a security incident that can be challenging for a business to recover from. How does Phishing work? Attackers send malicious email messages or other communication methods that resemble legitimate ones. The more the message appears real, the greater the chance of success. The attackers’ goals are usually to obtain personal information or credentials, creating a sense of urgency in the message to make users feel threatened. This manipulative technique leads to the victim’s compliance even to unreasonable demands. Organisations must train staff to recognise the latest phishing tactics; it only takes one person to fall for a phishing attempt and trigger a severe data breach. It is why phishing is considered one of the most challenging and critical threats to mitigate. Dangers of Phishing Personal phishing risks Personal phishing targets individuals through phone calls, emails, or text messages. Attackers pose as trustworthy entities like government agencies, banks, or famous companies to obtain sensitive information like credit card details, usernames, and passwords. This information can be used to steal money or commit identity theft. Personal phishing attacks can devastate individuals as they lack the same level of security as large organisations. Individuals should be cautious of unsolicited messages and regularly update their passwords to protect themselves. Organisational phishing risks Organisational phishing is a cyber attack that targets businesses, governments, and institutions using fake emails, text messages, or phone calls to obtain sensitive information such as login credentials, financial data, or other confidential details. Attackers use this data to steal funds or launch advanced attacks. Phishing attacks can result in severe financial and reputational damage, particularly when involving sensitive data or intellectual property. Organisations must implement robust security measures, including employee training, to reduce the risk of falling prey to these attacks. Common Traits of Phishing Phishing is an illegal technique used to trick individuals into revealing sensitive information. Here are some common indicators of a phishing attempt that you should be aware of to stay safe: Requests for sensitive information Generic greetings or lack of personalisation Spelling or grammatical errors Unofficial or unfamiliar sender information Urgent requests or sense of urgency Unfamiliar or mismatched URLs Suspicious or misleading hyperlinks Threats or scare tactics Requests for immediate action Tempting or too-good-to-be-true offers   Protect your business from phishing attacks today by signing up for our Managed Phishing Awareness Training program. Click Here Phishing Attacks: Statistics and Examples The 2022 Cost of Data Breach Report by IBM affirms that data breaches are mostly due to the usage of stolen or compromised credentials. Such credentials were the primary attack method in 19% of breaches this year, a slight decline from 20% in 2021.  In 2022, 19% of data breaches were primarily caused by stolen or compromised credentials, showing a small decline from 2021’s 20% statistic. The average cost of breaches resulting from this type of attack was $4.5m, and it took 243 days to detect and 84 days to control, which is 16.6% longer than the average time to identify and manage a data breach. Phishing was the second most frequent cause of data breaches, accounting for 16% of incidents and costing $4.91m. Examples: In August 2022, Acorn Financial Services suffered a security breach when an employee was targeted in a phishing attack. The attackers stole login credentials and accessed sensitive information, including client details. Acorn conducted an investigation and informed affected customers. The breach could have been prevented or minimised with a phishing detection system in place. Twilio experienced a security breach in August 2022. The breach was caused by an SMS phishing attack in which employees were directed to a fake authentication site that looked like Twilio’s real site. The employees unknowingly entered their login credentials on the fake site, which allowed the attackers to gain access to Twilio’s internal resources and customer data. The attackers compromised 93 Authy accounts and potentially exposed 1,900 accounts on the encrypted communication app Signal, but they wouldn’t have been able to access message history or contact lists. Types of Phishing Attacks 1) Spear phishing Spear phishing involves targeting specific individuals in an organisation, typically those with high-level access, through email. This tactic aims to deceive victims into providing confidential information, transferring funds, or downloading malicious software. 2) Business email compromise (BEC) Business email compromise (BEC) involves the perpetrator pretending to be someone the recipient trusts, such as

What is Email Security? A Complete Guide

A businessman works on his laptop at home with a virtual display and secure email

What is Email Security? A Complete Guide Why do you need to have a managed email security solution? Get a Quote Download Datasheet Email Security What is Email Security? A Complete Guide In today’s threat landscape, learning how to protect yourself and your business from cybersecurity and email security threats is essential. This guide will tell you all you need to know about email security and how to prevent malware, spam, and phishing attacks. By Cian Fitzpatrick | March 10, 2023 Email security protects accounts and messages from unauthorised access, data loss, or compromise. To strengthen security, organisations can use policies and tools to prevent threats like malware, spam, and phishing attacks. Email accounts are often targeted by cyber attackers since they provide a vulnerable entry point to other accounts and devices. A single unintentional click can trigger a security breach with severe consequences for the entire organisation. How secure is email? An email was created to promote openness and accessibility, allowing individuals and people from the same or other organisations to communicate with one another. Nevertheless, the inherent security of Email is not dependable, which will enable attackers to bypass it and make money. These attackers conduct spam campaigns, deploy malware and phishing attacks, execute advanced targeted attacks, or conduct business email compromise (BEC) schemes. Due to the extensive usage of Email as a primary mode of communication in most organisations, attackers exploit its vulnerabilities to steal sensitive information. As Email is an open format, it is open to interception by anyone, raising concerns about email security. The issue became particularly acute as organisations began transmitting confidential or sensitive information through email. This could be easily read by an attacker who intercepts it. Organisations are enhancing security measures to deter attackers from accessing sensitive or confidential information. Topsec is also a part of this intense security drive. We offer tailored email security services individually designed for your company’s specialized needs and desires. Types of email threats Data exfiltration Data exfiltration refers to unauthorised data extraction from an organisation, either utilizing manual transfer or malicious software. Email gateways are useful in preventing businesses from transmitting sensitive data without proper authorisation, preventing a costly data breach. Malware Malware is a term for malicious software designed to cause damage or disturbance to computer systems. These malicious software comes in various forms, such as viruses, worms, ransomware, and spyware. Spam Spam refers to unsolicited messages sent in large quantities without the recipient’s consent. Businesses often use spam email for commercial purposes. But scammers use it to spread malware, deceive recipients into sharing sensitive information, or demand money through extortion. Impersonation Impersonation is a deceptive tactic used by cybercriminals who pose as a trusted individual, sender, or entity via email to extract money or data. A business email compromise is one such instance where a scammer acts like an employee with the intent to steal from the company, its customers, or its partners. Phishing Phishing is a fraudulent practice that involves impersonating a trustworthy individual or organisation to deceive victims into sharing valuable information, such as login credentials or other forms of sensitive data. It can take various forms, including spear phishing, smishing, vishing, and whaling. Spoofing Email spoofing is a risky threat that involves tricking the recipient into believing that the Email originates from someone other than the actual sender, making it a useful tool for business email compromise (BEC). Since the email system only reads metadata that the attacker can easily alter, it is difficult for the email platform to differentiate between a fake and a real email. Furthermore, it makes it relatively easy for the attacker to impersonate a person known or respected by the victim. Protect your emails from spam, phishing & malware attacks with Topsec’s managed email security solution. Request A Quote Now & Safeguard Your Business Today! Click Here Why is Email Security Important? For over twenty years, email has been a crucial communication tool in the workplace. With an average of 120 emails received daily by employees worldwide and over 333 billion emails sent and received daily by individuals. However, cybercriminals view the widespread use of email as an opportunity to initiate attacks, such as phishing campaigns, malware, and business email compromise. Shockingly, 94% of all cyberattacks commence with a malicious email.  According to the FBI’s Internet Crime Complaint Center (IC3), cybercrime caused over $4.1 billion in losses in 2020, with business email compromise causing the most significant harm. The impact of a successful attack can be severe, leading to significant financial, data, and reputational damage for organisations. Therefore, email security is necessary to prevent unauthorized access to sensitive information, to ensure business continuity, and to uphold trust with customers and stakeholders. Email Security Policies In today’s corporate world, email has become an indispensable tool for communication, leading many organisations to implement protocols for handling email traffic. One of the initial policies that most businesses adopt pertains to monitoring the content of emails passing through their email servers. Determining the appropriate actions based on the email’s contents is critical. Once the fundamental policies are in place, companies can implement additional security measures to safeguard their emails. Organisations can implement various email security policies, ranging from basic measures like filtering out executable content to more complex ones, such as subjecting questionable content to in-depth analysis using sandboxing tools. For security incidents, the organisation must clearly understand the nature and extent of the attack to assess the damage caused. By having visibility into all outgoing emails, organisations can also impose email encryption policies to ensure that sensitive information is not compromised. Email Security best practices To establish good email security practices, organisations should consider implementing a secure email gateway as a first step. This gateway is responsible for scanning and filtering all inbound and outbound emails to prevent malicious threats from entering the system. That said, traditional security measures like blocking suspicious attachments are no longer adequate due to the increasing sophistication of cyberattacks. Hence, organisations should deploy

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